Case Study 1: Transforming Supported Living for Adults with Learning Disabilities

Challenge:

Our client operated several supported living schemes for adults with learning disabilities. Despite their efforts, residents faced social isolation, limited independence, and barriers to employment. The provider also struggled with staff retention due to high stress and limited training on person-centred approaches.

Solution:

Social Value HQ conducted a full assessment of the service, engaging residents, staff, and stakeholders to identify key challenges and opportunities. We introduced:

• A person-centred outcomes framework to align care plans with residents' aspirations.
• A digital inclusion program, equipping residents with technology and training to improve communication and access to online services.
• A staff training and mentorship model, focusing on positive behaviour support and strengths-based approaches.
• A volunteer and community engagement strategy, connecting residents with local employers, social groups, and volunteering opportunities.

Impact:

• 75% of residents reported increased independence and confidence in daily tasks.
• 30% of residents gained part-time employment or volunteer roles.
• Staff turnover reduced by 40%, improving service stability and quality.
• Community engagement increased, with local businesses offering work placements and social inclusion activities.

 

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Case Study 2: Enhancing Supported Housing for People with Severe Mental Health Needs

Challenge:

Our client provided supported accommodation for individuals transitioning from inpatient care. However, the service struggled with high hospital readmission rates, disengagement from support plans, and a lack of meaningful resident activities.

Solution:

Social Value HQ designed and implemented a Recovery-Focused Housing Model, including:

• A peer-led support network, where individuals further along in recovery mentored new residents.
• A trauma-informed environment, redesigning spaces to create calm, therapeutic living conditions.
• An integrated health and housing approach, connecting residents to local NHS teams and community mental health services through digital care plans.
• Employment and life skills workshops, helping residents develop confidence and independence.

Impact:

• Hospital readmissions reduced by 60%, improving long-term recovery.
• 90% of residents engaged with support services, compared to 50% previously.
• 50% of residents moved into independent living within 12 months.
• Greater cost savings for NHS and local authorities, reducing crisis interventions.

 

 

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Case Study 3: Innovative Housing Solutions for People Experiencing Homelessness

Challenge:

 client operated temporary accommodation for rough sleepers, but struggled with long-term move-on options, resident engagement, and securing funding for sustainable housing solutions.

Solution:

Social Value HQ worked with Unity to develop a sustainable pathway from homelessness to housing stability, implementing:

• A Housing First approach, securing stable homes before addressing underlying issues.
• Employment and skills partnerships, creating pathways into work through social enterprises and accredited training programs.
• Personalized support plans, using a strengths-based approach to tailor interventions to individual needs.
• A social value impact model, helping the provider secure long-term funding from local authorities and social investors.

Impact:

• 85% of residents remained in stable housing after 12 months.
• 60% engaged in work, training, or education programs.
• New funding streams unlocked, enabling expansion of long-term housing options.
• Reduction in rough sleeping in the local area, easing pressure on emergency services.

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